Privacy Policy
Last updated: 18 July 2026
The short version
Your family tree lives on your own computer, not on our servers. We keep the minimum needed to run your account, we don't sell your information, and anything sent to our server for an analysis is removed on a short schedule.
What we store about you
Account details: your name, email address, and account code, plus your plan and how much of your monthly allowance you've used.
Usage records: when analyses ran and what they cost to run — this is how allowances and plan limits work. These records don't include your family tree.
What happens during an analysis
When you run an AI analysis, the relevant excerpt of your family-tree data is sent to our server and passed to third-party AI services (our AI providers) to produce your report. The finished report is delivered back to your computer. A copy is kept on our server only long enough for you to collect it — it is deleted the moment your app confirms the download, or automatically within 7 days (14 days on the Premium plan) if you don't return for it.
Payments
Paid plans are processed by Paddle, our Merchant of Record. Your card number never reaches us — Paddle handles payment details under its own privacy policy and shares with us only what's needed to activate your plan (such as your email and subscription status).
We email your account code (and, if you ask, a reminder of it) through a transactional email service. We don't send marketing email.
Your choices
You can ask us at any time to correct your details or delete your account and its records — email luc@mudcreeksoftware.com. Deleting your account does not touch the family-tree files on your computer, which are always yours.